01
Search the COA library
Open the certificate library and search for the compound or exact batch reference. Each result identifies the tested batch, assay date, method and reported purity.
02
Match the batch, not only the product
A compound can have several batches over time. The certificate applies only to the batch identifier printed on the vial or supplied with the order.
- Locate the batch reference on the vial label or order record.
- Open the library result carrying the identical reference.
- Check the assay date and compound before saving the certificate.
03
Why a new batch may not appear
A replacement batch may still be undergoing independent analysis. It is not treated as cleared inventory until the required result is available and linked to the catalogue.
Need help with an order?
Send support the order number and relevant batch details so the team can investigate before replying.
Contact support